My credit card has expired (or is about to expire). How do I update my billing details?

Tagged as: Payments

We don't currently have a way to update billing details. Instead, you'll need to cancel your existing recurring payment, and create a new one.

  • Sign in and navigate to the Recurring Payments tab on your Payments Dashboard.
  • Find the Recurring Payment associated with the expiring card, click 'Cancel Recurring Payment', and confirm
  • Click 'Create a New Recurring Payment' at the top of the screen, which will let you create a new donation. Set the details of your Recurring Payment, including your updated credit card number.